Five and half years ago, Don Kerstetter and his team took over the the dealership that stands at the corner of 59 and 90A. Don says, “My goal was to change the way you buy cars. We are a dealership that prides ourself on transparency, efficiency, and customer satisfaction. We’re not here to sell you just one car today…we want to be your dealership for the years to come!”
And the dream is working. For the fifth year in a row—that’s every year they’ve been in existence—Classic Chevy Sugar Land has been awarded the General Motors-Chevrolet “Dealer of the Year” award! Don says, “It’s an honor only given to the top one percent of Chevrolet dealers in the nation for excellence in customer service. GM Dealer of the Year is the highest honor GM bestows. This award means so much for the team because to win…a dealer must not only be a top performer in sales and customer satisfaction…but also show uncompromising dedication to their customers. That customer-centered philosophy is at the heart of everything we do. The strong team of amazing people we’ve assembled at Classic Chevy earned this award. They were treated to a lunch celebration at the awards ceremony given by Chevrolet. I’d like to thank each and every one of them for what they do. We couldn’t do it without them. I am proud to be a member of such an awesome team!”
#3 in the nation for Chevy Tahoe sales and #4 in the nation for Chevy Suburban sales, the car buying experience at Classic Chevy is a pleasant one. Don did away with closed-off back rooms and the “let me check with my manager” strategy of sales. Every member of the sales team is authorized to help you from start to finish. And this community is just as important as the customers. The recent Chili Cookoff raised more than $50,000 for the Sugar Land Police Officer’s Association. And Don just keeps making the team and commitment stronger. Mark Kolon, General Sales Manager says, “For the first thirty minutes of every weekly meeting for the last five years, Don speaks to us about customer service. We have the same high standards in every aspect of our business––new, pre-owned, on-site or internet sales, service, body shop, and financing. We pledge to keep our focus on you!”
Congratulations (again!) to the Classic Chevy team!
Classic Chevrolet Sugar Land
Dealer of the Year—Fifth Year in a Row!
13115 Southwest Freeway, Sugar Land, TX 77478