by Amy Sharp
“Our pool is more than 33 years old,” says Shirley Morris of Katy, “and we had a crack. My husband John and I knew the problem was urgent…we couldn’t afford the potential damage the leakage could cause to our house foundation. We also wanted to upgrade the look of our old pool…new travertine coping, new tile and plaster. We just needed to find the right company for the job.”
Having read about Bratton Pools in a local publication, Shirley asked the folks at her local pool supply store about Bratton’s reputation. “No one had a bad thing to say,” says Shirley, “So we gave them a call. Mike Bratton came out and looked at our pool.”
Mike says, “The Morris’ had a crack because their bond beam needed repair. The beam is a horizontal layer of concrete used to increase wall strength. It lives under your pool coping, and its function is preventing wall cracks and maintaining the integrity of your pool. The Morris’ were right to be concerned!”
”We picked out our new coping, tile, and plaster,” continues Shirley, “and Mike gave us an estimate for the job, including fixing the beam. The estimate was fair…comparable to others we had received. But what really separated Mike from the rest was his ability to explain the beam repair to us. He addressed our concerns, explained to us exactly what was happening, and provided us a detailed action plan on how it would be fixed. We felt very comfortable going forward with the work after talking to Mike!”
True to Bratton Pools standards, the detailed action plan was executed just as Mike described. “The work was excellent,” says Shirley. “And Mike’s team is very impressive. Everyone was wonderful and professional…so nice and polite, and they kept the work area clean. Plus–even with all the rain–the work was done in under two weeks. That beam was worrisome for us…that they could get it fixed so quickly was such a relief. And the new upgrades to the pool are just beautiful!”
A family owned and operated business, Bratton Pools maintains an A+ rating with the BBB. They don’t just repair pools…they can create your dream backyard! New pool construction, renovation and repairs are all in their repertoire of services…as well as full outdoor space planning and construction. That includes outdoor kitchens, living areas, entertainment areas, fire pits and patio extensions. Check out Bratton Pools on FaceBook and see for yourself the endless possibilities!