Reliable and Honest Neighborhood Plumbers

by Marie Page

When the plumber that lived down the street from Sarah Warburton moved, she turned to a big national company the next time she needed plumbing help. “I was so used to my neighbor just stopping by and fixing what needed to be fixed on his way home that I had no idea what I was in for,” says Sarah. “I felt like I was in a high pressure sales pitch and left with an inflated bill. Different guys were in and out of my house, and I had no idea what they were doing or if they were fixing anything!”

Sarah had heard from several people that Alan’s Plumbing was different…more like a neighborhood plumber. Alan’s Plumbing is owned by master plumber Alan Burkhalter. His wife Jennifer handles the phones, and his team is rounded out with Alan’s sons Luke and Beau, his brother Chris, and Jaime and Brian–two apprentices with Alan’s crew.

Sarah’s first call to Alan’s was to replace all of the faucets in her home. “Jennifer answered the phone,” says Sarah. “She got me on the schedule and told me to go ahead and pick up the faucets I liked before the appointment. But when I got to Home Depot…I had no idea what I needed! I called Jennifer back, texted her some pictures from the store, and she was able to walk me through the process. She saved me from buying something that wouldn’t fit in my sink when the plumber arrived!”

The plumber that visited Sarah was Alan and Jennifer’s son Beau. “He was so kind,” says Sarah. “Called me ma’am. He arrived at the quoted time and when he left everything was clean. I didn’t feel like I was being upsold and the price was fair. I also loved that it was the owner’s son…it didn’t feel like ‘just anyone’ was coming into my house. He had a vested interest in being polite and doing a good job…after all, I did have his mom and boss’s phone number!”

“I called Jennifer on another occasion when my dishwasher wasn’t working,” continues Sarah. “I really had no idea if I had a plumbing issue or not when I called. Jennifer walked me through checking the dishwasher draining process, and was able to determine—over the phone—that it was not a plumbing issue and I wouldn’t need Alan’s Plumbing that day. And she also recommended a fabulous appliance repairman. I love that kind of honesty and integrity!”

When you need a plumber, there’s no need to be bombarded with salesmen, upselling and inflated bills. Call Alan’s Plumbing and like Sarah, you too will find out why they are Fort Bend’s most reliable neighborhood plumbers.

Alan’s Plumbing ~ Your Reliable and Honest Hometown Plumbers
281-261-1064
www.Alans.Plumbing
License M-18995

 

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