Tales of Success from LoweryBank: Doctors Sonia and Subodh Chauhan

By Sarah Warburton

What brought Dr. Sonia Chauhan, local Pediatrician and Neonatologist and her husband, Dr Subodh Chauhan, local Reproductive Endocrinologist and Fertility Specialist to LoweryBank? Poor customer service at Bank of America. Dr. Sonia Chauhan says, “Customer service is very important to us…and we were unhappy with our experience at our previous bank. LoweryBank is right next door to Methodist Hospital Sugar Land, so I just walked in one day. Altogether over the years, we’ve had a wonderful experience at LoweryBank.”

“I met and talked with Alina Gonzalez, the Senior Vice President of Deposit Services. After she set up my accounts, I came in again with Subodh and he was impressed, too. Since we started banking with LoweryBank we’ve been very, very happy and wouldn’t change a thing about them. From the moment you walk through the door, there’s someone to greet you and the tellers are all friendly and personable. Many of them, like Diana, know me by name.”

“Little touches at LoweryBank make all the difference. For example, if you have money invested in a CD, they’ll give you a call to remind you of the expiration date and see if you want to take any action on it. That level of personal attention from a bank wasn’t something I could have imagined before.”

“Last year was difficult for me. My father was ill and I had to travel several times to India. Alina and everyone at LoweryBank were awesome. They were very prompt in completing transactions whenever or wherever I needed them. They take really good care of their customers. I like knowing that they’re always just a phone call away.”

“The atmosphere at LoweryBank is calm, friendly, and every experience I’ve had there has been pleasant. I have to say I feel completely at home there!”

“Both Doctors Chauhan work hard and make a real difference in the lives of families,” says Mike Dinges, President of LoweryBank.“Our job is to make banking easy and pleasant, so they can focus on what matters most to them. As a community bank, we always take the time to know our customers so we can understand their personal and business banking needs. We want you to think of us as your banking home!”

16555 Southwest Freeway, Ste. 100, (between Methodist Building 3 and Floyd’s Cajun Seafood & Texas Steakhouse.)

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